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FeeFo Feedback

Direct Flooring reviews

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Feedback for Direct Flooring has been compiled from 175 customer reviews

Ticino Walnut

Rating: Service:++
Product:++
Comments:

Very good buy for money

  • Customer also bought: .... :
  • WHITE FOAM (1 MTRS)
Posted:

Sutter Oak

Rating: Service:-
Product:nyt
Comments:

The flooring came in the three day timescale I was told. However when I was on the phone to one of your colleagues I told them I was pregnant and had nobody to help me lift the flooring up to the second flight of stairs. I still have nobody and had to lift all this into the stair myself and will have to stay there till the joiner comes to fit it all next month. I paid £35.99 for delivery, not to just be dumped in my garden by your delivery driver. For £35.99 it should be lifted to the house. What about elderly or pregnant people like myself? I have also emailed direct flooring about this as I was told by one of their workers in store that the delivery men would lift
My flooring up to my flat. Not sure who deals with this but both of you have been told about this.

Posted:

Falquon Relief White

Rating: Service:++
Product:++
Comments:

A+++++++++++

Posted:

Ticino Walnut

Rating: Service:++
Product:++
Comments:

The guys are a delight to speak to, used for many years

Posted:

Century Oak Beige

Rating: Service:++
Product:++
Comments:

Great Service, Prompt and Efficient

  • Customer also bought: .... :
  • METALISED FOIL UNDERLAY
Posted:

Kronotex Waveless Oak White

Rating: Service:--
Product:--
Comments:

I have still not received notification that my order has arrived and I am being asked for feedback! Poor customer service

  • Customer also bought: .... :
  • DURALAY TIMBERMATE EXCEL (10 MTR ROLL)
  • SCOTIA WHITE
Posted:

Balterio Vitality Deluxe Chateau Oak

Rating: Service:-
Product:-
Comments:

They delivered the incorrect laminate and then when they attempted to sort the problem they didn't get it delivered in the right day. So I had to go and collect it. Not a great buying experience at all.

Posted:

Canyon Moradillo Laminate Flooring

Rating: Service:-
Product:nyt
Comments:

Still waiting on my flooring, also still awaiting a call back with an update. So far not impressed with the level of service given. Quick to take your money but slow to deliver on their promises.

Posted:

Kronotex Trend Oak Grey 7mm

Rating: Service:++
Product:++
Comments:

great service would use again

Posted:

Falquon Mosaic

Rating: Service:++
Product:nyt
Comments:

Good

Posted:

Kronotex Trend Oak Grey 7mm

Rating: Service:++
Product:++
Comments:

A+

  • Customer also bought: .... :
  • METALISED FOIL UNDERLAY
Posted:

DURALAY TIMBERMATE EXCEL (10 MTR ROLL)

Rating: Service:++
Product:++
Comments:

Easy to use website with great range of products. Goods delivered on day selected.

  • Customer also bought: .... :
  • Kronotex Trend Oak Dark Grey
Posted:

Solid Oak Engineered 18mm x 125mm

Rating: Service:-
Product:nyt
Comments:

I have still not recieved my order.

Posted:

Sutter Oak

Rating: Service:-
Product:++
Comments:

I have had no issue with your products but the fact that my 1st delivery got brought into the house yet my 2nd order was refused to be brought inside and was told it was kerb side delivery by the driver was very annoying. The reason i used this online was so i didnt have to lift very heavy boxes indoors. Very frustrating. If i was aware at the time of ordering i prob would not have used your site. Overall the flooring is good.

Posted:

Ticino Walnut

Rating: Service:-
Product:nyt
Comments:

Because I rang loads and emailed to add some extra packs onto the order so I wouldn't have to pay delivery charge twice and they never replied.

Posted:

Nostalgia Teak Graphite

Rating: Service:++
Product:nyt
Comments:

Good service

Posted:

Birch Solid Hardwood Flooring, 15mm x 90mm

Rating: Service:-
Product:-
Comments:

Ordered wood 1 week ago no communication since they said they had none in stock. Emailed them . Still waiting on a reply

Posted:

Kronotex Trend Oak Grey 7mm

Rating: Service:++
Product:nyt
Comments:

Delivery guy was A+

  • Customer also bought: .... :
  • METALISED FOIL UNDERLAY
Posted:

Birch Solid Hardwood Flooring, 15mm x 90mm

Rating: Service:++
Product:+
Comments:

Extremely quick delivery of products

  • Customer also bought: .... :
  • XPS Foam Underlay
Posted:

Gloss White Laminate Flooring

Rating: Service:++
Product:nyt
Comments:

Chris the office Manager who I dealt with was very good. He was accurate with his responses to my questions but friendly and professional.

Posted: