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Very good buy for money
The flooring came in the three day timescale I was told. However when I was on the phone to one of your colleagues I told them I was pregnant and had nobody to help me lift the flooring up to the second flight of stairs. I still have nobody and had to lift all this into the stair myself and will have to stay there till the joiner comes to fit it all next month. I paid £35.99 for delivery, not to just be dumped in my garden by your delivery driver. For £35.99 it should be lifted to the house. What about elderly or pregnant people like myself? I have also emailed direct flooring about this as I was told by one of their workers in store that the delivery men would liftMy flooring up to my flat. Not sure who deals with this but both of you have been told about this.
The guys are a delight to speak to, used for many years
Great Service, Prompt and Efficient
I have still not received notification that my order has arrived and I am being asked for feedback! Poor customer service
They delivered the incorrect laminate and then when they attempted to sort the problem they didn't get it delivered in the right day. So I had to go and collect it. Not a great buying experience at all.
Still waiting on my flooring, also still awaiting a call back with an update. So far not impressed with the level of service given. Quick to take your money but slow to deliver on their promises.
great service would use again
Easy to use website with great range of products. Goods delivered on day selected.
I have still not recieved my order.
I have had no issue with your products but the fact that my 1st delivery got brought into the house yet my 2nd order was refused to be brought inside and was told it was kerb side delivery by the driver was very annoying. The reason i used this online was so i didnt have to lift very heavy boxes indoors. Very frustrating. If i was aware at the time of ordering i prob would not have used your site. Overall the flooring is good.
Because I rang loads and emailed to add some extra packs onto the order so I wouldn't have to pay delivery charge twice and they never replied.
Ordered wood 1 week ago no communication since they said they had none in stock. Emailed them . Still waiting on a reply
Delivery guy was A+
Extremely quick delivery of products
Chris the office Manager who I dealt with was very good. He was accurate with his responses to my questions but friendly and professional.
Cheap Laminate Flooring UK Specialists @ Direct Flooring