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Direct Flooring reviews

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Feedback for Direct Flooring has been compiled from 53 customer reviews

Trend Oak Grey 6mm

Rating: ++
Comments:

The guy I spoke to was very helpful and explained what it was I needed and was polite. I have told all my friends about the good service the company delivers.

Posted:

Birch Solid Hardwood Flooring, 15mm x 90mm

Rating: -
Comments:

I have had no reply to my e-mail message sent to chris@directflooring.co.uk nine days ago.


On 29-Jun-2015 the supplier responded:

Good Morning Mr Jardine

I have not received an email from yourself to the stated email address, if i had i would have contacted yourself regarding your issue.
I have also not received any calls or voicemail's left from yourself regarding this matter and this is certainly the first time i am hearing of this issue.

I always reply to customers as a matter of urgency when there has been a problem and strive to solve this as soon as possible.

Please feel free to contact me on 01418823548 to discuss.

Kind regards

Chris Gallagher
Internet Manager

Posted:

Trend Oak White

Rating: ++
Comments:

Use these guys on a weekly basis, never been let down. Always professional

Posted:

Oak Solid Hardwood Flooring, Prefinished, 18mm x 125mm

Rating: ++
Comments:

Cant thank the advisor's enough, they tracked down a discontinued product to help me replace damaged boards on my floor. Nothing was a hassle to them, i would buy again for the service alone

Posted:

Dural 9ft Silver Transition

Rating: ++
Comments:

Have used company twice now and on both occasions have had brilliant customer service from Donnie. On both occasions the same two men delivered my flooring. Really friendly nice people.

  • Customer also bought: .... :
  • Loft Oak White Laminate Flooring
  • SCOTIA WHITE
Posted:

Oak Solid Hardwood Flooring, 15mm x 90mm

Rating: ++
Comments:

1st class all round john falkirk chris edb and donny on
the internet side top class service.

Posted:

Ticino Walnut

Rating: -
Comments:

Direct Flooring were ok, the problems i had were with the delivery. They never called me to let me know when it was getting delivered, then when it was the delivery driver was very rude. Plus they leave it lying at the front or the back of your house. They do not deliver to your door so i was left with a pallett of laminate which i had to drag up stairs myself. I think this should be specified when you order it as delivery cost is high.

Posted:

Maple Heartwood Laminate Flooring *LIMITED STOCK PLEASE CALL BEFORE ORDERING*

Rating: ++
Comments:

Went out of their way to make sure i got the correct product. very happy

Posted:

Nostalgia Teak Silver

Rating: +
Comments:

Good service,pleased with product.

  • Customer also bought: .... :
  • WHITE FOAM (1 MTRS)
Posted:

Century Oak Brown

Rating: ++
Comments:

could not be more helpful and pleasant when i had to call about my son picking it up manythanks

Posted:

WHITE FOAM (1 MTRS)

Rating: ++
Comments:

Brill Service

Posted:

Vintage Oak Laminate Flooring

Rating: ++
Comments:

Great company, Great service and the communication was second to none A+++

  • Customer also bought: .... :
  • ENVOY ULTRA UNDERLAY (10 MTR ROLL)
  • Dural 3ft Antique Oak Transition
Posted:

ENVOY ULTRA UNDERLAY (10 MTR ROLL)

Rating: ++
Comments:

Very friendly and phone to arrange a good delivery time convenient to the customer

  • Customer also bought: .... :
  • Sutter Oak
Posted:

Trend Oak Grey

Rating: ++
Comments:

Amazing customer service

Posted:

Kronotex Trend Oak Dark

Rating: ++
Comments:

Quality service and you actually get to speak to someone on the phone if you have a query

Posted:

Trend Oak Grey

Rating: --
Comments:

We didnt receive our flooring by the date promised

Posted:

SCOTIA BLACK

Rating: ++
Comments:

first class service

Posted:

SCOTIA BEECH

Rating: ++
Comments:

Brilliant service from the team

Posted:

Canmore Oak

Rating: ++
Comments:

quick efficient service

  • Customer also bought: .... :
  • WHITE FOAM (1 MTRS)
Posted:

Prestige Oak Laminate Flooring

Rating: -
Comments:

Unable to deliver as agreed

  • Customer also bought: .... :
  • Dural 3ft Dark Oak Transition
Posted: