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Service rating : Excellent service. The first order we received was found to be damaged but it was replaced straightaway and we received the replacement flooring within three working daysProduct : We have had this flooring in both the houses it is one of the best around
Service rating : The guy I spoke to was very helpful and explained what it was I needed and was polite. I have told all my friends about the good service the company delivers.Product : I bought this as carry through from my kitchen to a small utility room and it is ideal and looks fab.
Service rating : I have had no reply to my e-mail message sent to firstname.lastname@example.org nine days ago.Product : I am disappointed that no one has replied to my e-mail - sent from *Personal Information Removed by Feefo* on Saturday 20th June
On 29-Jun-2015 the supplier responded:Good Morning Mr Jardine
I have not received an email from yourself to the stated email address, if i had i would have contacted yourself regarding your issue.
I have also not received any calls or voicemail's left from yourself regarding this matter and this is certainly the first time i am hearing of this issue.
I always reply to customers as a matter of urgency when there has been a problem and strive to solve this as soon as possible.
Please feel free to contact me on 01418823548 to discuss.
Kind regardsChris Gallagher
Service rating : Use these guys on a weekly basis, never been let down. Always professionalProduct : Great choice of floors and all very good quality hence the reason I use the same floors for my developments.... Quantity is also never an issue.
Service rating : Cant thank the advisor's enough, they tracked down a discontinued product to help me replace damaged boards on my floor. Nothing was a hassle to them, i would buy again for the service aloneProduct : beautiful and very hard wearing
Have used company twice now and on both occasions have had brilliant customer service from Donnie. On both occasions the same two men delivered my flooring. Really friendly nice people.
1st class all round john falkirk chris edb and donny on
the internet side top class service.
Direct Flooring were ok, the problems i had were with the delivery. They never called me to let me know when it was getting delivered, then when it was the delivery driver was very rude. Plus they leave it lying at the front or the back of your house. They do not deliver to your door so i was left with a pallett of laminate which i had to drag up stairs myself. I think this should be specified when you order it as delivery cost is high.
Service rating : Went out of their way to make sure i got the correct product. very happyProduct : i have this product throughout my whole house. love it!!
Good service,pleased with product.
Service rating : could not be more helpful and pleasant when i had to call about my son picking it up manythanksProduct : ecellent product thanks
Service rating : Brill ServiceProduct : Great product, has many uses
Service rating : Great company, Great service and the communication was second to none A+++Product : Amazing product, the features in the floor are better than expected
Service rating : Very friendly and phone to arrange a good delivery time convenient to the customerProduct : Not been used yet need to arrange joiner but packaging all very secure no damage
Amazing customer service
Service rating : Quality service and you actually get to speak to someone on the phone if you have a queryProduct : Flooring arrived just as seen
We didnt receive our flooring by the date promised
Service rating : first class serviceProduct : great quality
Service rating : Brilliant service from the teamProduct : shopped here many times and never been let down
Service rating : quick efficient serviceProduct : reasonable quality
Cheap Laminate Flooring UK Specialists @ Direct Flooring