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Service rating : First class service, thank you.Product : We haven't laid the flooring yet but from what we can see of it we are more than happy.
Service rating : Ended up ordering online because of the very bad attitude of the member of staff in store. Only ordered online because we liked that particular flooring or would have gone elsewhere. Unlikely to shop again with the bad customer service, although online experience was good I have to say.Product : Nice flooring, no damaged pieces in packs.
Service rating : delivered as statedProduct : .
Service rating : When ordering was told we would get a text telling us when order was ready. however got an email instead (which needed printed off) when we were already on our way to pick order up - however there was no problem when we arrived at store all in all a good experience adn would use again.
.Product : Quality of product excellent
Service rating : Upon delivery the items were damaged under the packaging, however, as we did not find out until the floor layer opened the packaging a week later, we were informed this was our problem and as we did not highlight it to the delivery driver, nothing more would be done.
Very poor serviceProduct : Damaged, brittle "click" sections.
Damaged delivery. Poor customer care.
Service rating : Good service & product but delivery was not when arranged.Product : Not yet laid.
Service rating : Excellent product and I ordered through 'Click And Collect' and when I went to Dundee to pick up the chap at the depot was friendly and very helpful! Will definitely use Manorgate again and recommend to friendsProduct : I fitted myself for the 1st time ever - was fairly straight forward and with a beautiful finish - the bloke at Maonrgate gave me some useful tips as well so a very happy customer all round and in the good books with the wife!
Service rating : Prompt and on time as per phone callProduct : As described
Service rating : Very good service.Product : Looks good,and easy to clean
Service rating : Excellent,sent us a sample,easy to order online and delivery within 2 working days.Product : Looks great in our new kitchen!!
Service rating : Quick service , very helpful courteous staffProduct : well pleased
Service rating : Excellent service I work at BT, and have told ALL my work colleagues on how good this company wasProduct : Extremely wonderful
Service rating : Great customer service when I had to call.Product : Great product, brilliant price, simple and easy to fit. I would fully reconmend it - especially to those with not a lot of experience laying this type of flooring.
your delivery service not very good..I recieved my order on Tuesday and your delivery man just left it on shared drive and it was raining.Iam disabled so i could not move it.My husband had to come home from work to move it.I really dont think this is acceptable especially when you pay for delivery
Service rating : GoodProduct : Good
Service rating : See below.Product : See below.
Service rating : Did not get phone all before delivery was madeProduct : I ordered this on the phone whilst looking on iPad. It does not give measurements when looking on the iPad. It is narrower than all other stockists and a sample I had therefore was not the product i thought it was. Company will take it back however so that's a positive but at my cost to return.
Service rating : Fast deliveryProduct : Not layer flooring yet but opened box and all looks good
Donny was superb
Cheap Laminate Flooring UK Specialists @ Direct Flooring