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Service rating : They left without the receipt of goods signed but delivery was quick and it only took them five mins To Unload 18packs of laminate, one was very slightly damaged on the corner, but that can be a short one!Product : Looks great in the packaging but I've bought it before I get the keys to a new home so not tried it yet!
On 19-Apr-2015 the customer
changed their rating and
Service rating : Ordering was really straightforward, delivery was received when expected. Areally positive experience.Product : Poduct exceeded expectations.
Service rating : Excellent service quality product recommend to everyoneProduct : Easy to fit
Service rating : helped me get the right floor when I had wrong detailsProduct : looks great
Service rating : All good as far as I know but the tradesman picked up the flooring and dealt with the company more than I didProduct : Looks good but already has a few chips with no known cause so I think it will not last long
Service rating : the first time I used floors direct I was a bit concend, but once they showed their profesional aproach to business, I was very happy I chose to buy their products
the floor came strait to our door exelent service.Product : Exelent products, they look fantastic in my home
Service rating : Good service and fast deliveryProduct : Very good quality at low price
Service rating : Used time and time again, a pleasure to deal with every time.
exceptional serviceProduct : Great product as always.
Service rating : I was extremely happy with the underlay and flooring, I even had some left! Fantastic price!Product : Love it! Was so easy to lay and wasn't disappointed with the thickness of it
Service rating : First class service, thank you.Product : We haven't laid the flooring yet but from what we can see of it we are more than happy.
Service rating : Ended up ordering online because of the very bad attitude of the member of staff in store. Only ordered online because we liked that particular flooring or would have gone elsewhere. Unlikely to shop again with the bad customer service, although online experience was good I have to say.Product : Nice flooring, no damaged pieces in packs.
Service rating : delivered as statedProduct : .
Service rating : When ordering was told we would get a text telling us when order was ready. however got an email instead (which needed printed off) when we were already on our way to pick order up - however there was no problem when we arrived at store all in all a good experience adn would use again.
.Product : Quality of product excellent
Service rating : Upon delivery the items were damaged under the packaging, however, as we did not find out until the floor layer opened the packaging a week later, we were informed this was our problem and as we did not highlight it to the delivery driver, nothing more would be done.
Very poor serviceProduct : Damaged, brittle "click" sections.
Damaged delivery. Poor customer care.
Service rating : Good service & product but delivery was not when arranged.Product : Not yet laid.
Service rating : Excellent product and I ordered through 'Click And Collect' and when I went to Dundee to pick up the chap at the depot was friendly and very helpful! Will definitely use Manorgate again and recommend to friendsProduct : I fitted myself for the 1st time ever - was fairly straight forward and with a beautiful finish - the bloke at Maonrgate gave me some useful tips as well so a very happy customer all round and in the good books with the wife!
Service rating : Prompt and on time as per phone callProduct : As described
Service rating : Very good service.Product : Looks good,and easy to clean
Service rating : Excellent,sent us a sample,easy to order online and delivery within 2 working days.Product : Looks great in our new kitchen!!
Cheap Laminate Flooring UK Specialists @ Direct Flooring