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FeeFo Feedback

Independant Feedback

84% of customers liked this product
(31 Reviews)
Posted Product Rating Comments

XPS Foam Underlay

  • Customer also bought: .... :
  • Oak Trilogy Natural
Service:-
Product:+

Bad customer service

Trend Oak White

Service:++Product:NALatest:Service++
Product:NA

Service rating : They left without the receipt of goods signed but delivery was quick and it only took them five mins To Unload 18packs of laminate, one was very slightly damaged on the corner, but that can be a short one!
Product : Looks great in the packaging but I've bought it before I get the keys to a new home so not tried it yet!


On 19-Apr-2015 the customer changed their rating and added:
Excellent

See this exchange on Feefo

Golden Oak, Handscraped, Engineered

Service:++
Product:++

Service rating : Ordering was really straightforward, delivery was received when expected. Areally positive experience.
Product : Poduct exceeded expectations.

Ticino Walnut

  • Customer also bought: .... :
  • WHITE FOAM (1 MTRS)
Service:++
Product:++

Service rating : Excellent service quality product recommend to everyone
Product : Easy to fit

Kronotex Trend Oak Grey

  • Customer also bought: .... :
  • WHITE FOAM (1 MTRS)
  • SCOTIA WHITE
Service:++
Product:++

Service rating : helped me get the right floor when I had wrong details
Product : looks great

Oak Planked Honey Laminate Flooring

Service:+
Product:-

Service rating : All good as far as I know but the tradesman picked up the flooring and dealt with the company more than I did
Product : Looks good but already has a few chips with no known cause so I think it will not last long

Merbau Solid Hardwood Flooring, 18mm x 120mm

Service:++
Product:++

Service rating : the first time I used floors direct I was a bit concend, but once they showed their profesional aproach to business, I was very happy I chose to buy their products
the floor came strait to our door exelent service.
Product : Exelent products, they look fantastic in my home

Oak Hardwood Engineered Flooring

  • Customer also bought: .... :
  • WHITE FOAM (1 MTRS)
  • SCOTIA WHITE
  • Dural self adhesive tape
Service:++
Product:++

Service rating : Good service and fast delivery
Product : Very good quality at low price

3" FACING BLACK OAK

Service:++
Product:++

Service rating : Used time and time again, a pleasure to deal with every time.
exceptional service
Product : Great product as always.

METALISED FOIL UNDERLAY

  • Customer also bought: .... :
  • Ticino Walnut
Service:++
Product:++

Service rating : I was extremely happy with the underlay and flooring, I even had some left! Fantastic price!
Product : Love it! Was so easy to lay and wasn't disappointed with the thickness of it

Smoked Oak Solid Hardwood Flooring, 18mm x 150mm

  • Customer also bought: .... :
  • ENVOY MULTI UNDERLAY (10 MTR ROLL)
Service:++
Product:++

Service rating : First class service, thank you.
Product : We haven't laid the flooring yet but from what we can see of it we are more than happy.

Sutter Oak

  • Customer also bought: .... :
  • SCOTIA OAK
Service:-
Product:+

Service rating : Ended up ordering online because of the very bad attitude of the member of staff in store. Only ordered online because we liked that particular flooring or would have gone elsewhere. Unlikely to shop again with the bad customer service, although online experience was good I have to say.
Product : Nice flooring, no damaged pieces in packs.

Campino Dark Laminate Flooring (EM3232)

  • Customer also bought: .... :
  • ENVOY ULTRA UNDERLAY (10 MTR ROLL)
  • SCOTIA BLACK
Service:+
Product:NA

Service rating : delivered as stated
Product : .

Oak Solid Hardwood Flooring, 15mm x 90mm

Service:+
Product:++

Service rating : When ordering was told we would get a text telling us when order was ready. however got an email instead (which needed printed off) when we were already on our way to pick order up - however there was no problem when we arrived at store all in all a good experience adn would use again.
.
Product : Quality of product excellent

Polar White Laminate Flooring

Service:--
Product:--

Service rating : Upon delivery the items were damaged under the packaging, however, as we did not find out until the floor layer opened the packaging a week later, we were informed this was our problem and as we did not highlight it to the delivery driver, nothing more would be done.
Very poor service
Product : Damaged, brittle "click" sections.

Polar White Laminate Flooring

Service:--
Product:+

Damaged delivery. Poor customer care.

Campino Terracotta Laminate Flooring (EM3231)

Service:+
Product:+

Service rating : Good service & product but delivery was not when arranged.
Product : Not yet laid.

Century Oak Brown

Service:++
Product:++

Service rating : Excellent product and I ordered through 'Click And Collect' and when I went to Dundee to pick up the chap at the depot was friendly and very helpful! Will definitely use Manorgate again and recommend to friends
Product : I fitted myself for the 1st time ever - was fairly straight forward and with a beautiful finish - the bloke at Maonrgate gave me some useful tips as well so a very happy customer all round and in the good books with the wife!

Canadian Ash, 19mm X 127mm

Service:++
Product:++

Service rating : Prompt and on time as per phone call
Product : As described

Century Oak Brown

Service:++
Product:++

Service rating : Very good service.
Product : Looks good,and easy to clean

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