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Independant Feedback

80% of customers liked this product
(54 Reviews)
Posted Product Rating Comments

Balterio Crafted Oak Laminate Flooring

Service:++
Product:++

Service rating : Excellent service. The first order we received was found to be damaged but it was replaced straightaway and we received the replacement flooring within three working days
Product : We have had this flooring in both the houses it is one of the best around

Trend Oak Grey 6mm

Service:++
Product:+

Service rating : The guy I spoke to was very helpful and explained what it was I needed and was polite. I have told all my friends about the good service the company delivers.
Product : I bought this as carry through from my kitchen to a small utility room and it is ideal and looks fab.

Birch Solid Hardwood Flooring, 15mm x 90mm

Service:-
Product:--

Service rating : I have had no reply to my e-mail message sent to chris@directflooring.co.uk nine days ago.
Product : I am disappointed that no one has replied to my e-mail - sent from *Personal Information Removed by Feefo* on Saturday 20th June


On 29-Jun-2015 the supplier responded:
Good Morning Mr Jardine

I have not received an email from yourself to the stated email address, if i had i would have contacted yourself regarding your issue.
I have also not received any calls or voicemail's left from yourself regarding this matter and this is certainly the first time i am hearing of this issue.

I always reply to customers as a matter of urgency when there has been a problem and strive to solve this as soon as possible.

Please feel free to contact me on 01418823548 to discuss.

Kind regards

Chris Gallagher
Internet Manager

Trend Oak White

Service:++
Product:++

Service rating : Use these guys on a weekly basis, never been let down. Always professional
Product : Great choice of floors and all very good quality hence the reason I use the same floors for my developments.... Quantity is also never an issue.

Oak Solid Hardwood Flooring, Prefinished, 18mm x 125mm

Service:++
Product:++

Service rating : Cant thank the advisor's enough, they tracked down a discontinued product to help me replace damaged boards on my floor. Nothing was a hassle to them, i would buy again for the service alone
Product : beautiful and very hard wearing

Dural 9ft Silver Transition

  • Customer also bought: .... :
  • Loft Oak White Laminate Flooring
  • SCOTIA WHITE
Service:++
Product:++

Have used company twice now and on both occasions have had brilliant customer service from Donnie. On both occasions the same two men delivered my flooring. Really friendly nice people.

Oak Solid Hardwood Flooring, 15mm x 90mm

Service:++
Product:++

1st class all round john falkirk chris edb and donny on
the internet side top class service.

Ticino Walnut

Service:-
Product:+

Direct Flooring were ok, the problems i had were with the delivery. They never called me to let me know when it was getting delivered, then when it was the delivery driver was very rude. Plus they leave it lying at the front or the back of your house. They do not deliver to your door so i was left with a pallett of laminate which i had to drag up stairs myself. I think this should be specified when you order it as delivery cost is high.

Maple Heartwood Laminate Flooring *LIMITED STOCK PLEASE CALL BEFORE ORDERING*

Service:++
Product:++

Service rating : Went out of their way to make sure i got the correct product. very happy
Product : i have this product throughout my whole house. love it!!

Nostalgia Teak Silver

  • Customer also bought: .... :
  • WHITE FOAM (1 MTRS)
Service:+
Product:+

Good service,pleased with product.

Century Oak Brown

Service:++
Product:++

Service rating : could not be more helpful and pleasant when i had to call about my son picking it up manythanks
Product : ecellent product thanks

WHITE FOAM (1 MTRS)

Service:++
Product:++

Service rating : Brill Service
Product : Great product, has many uses

Vintage Oak Laminate Flooring

  • Customer also bought: .... :
  • ENVOY ULTRA UNDERLAY (10 MTR ROLL)
  • Dural 3ft Antique Oak Transition
Service:++
Product:++

Service rating : Great company, Great service and the communication was second to none A+++
Product : Amazing product, the features in the floor are better than expected

ENVOY ULTRA UNDERLAY (10 MTR ROLL)

  • Customer also bought: .... :
  • Sutter Oak
Service:++
Product:NA

Service rating : Very friendly and phone to arrange a good delivery time convenient to the customer
Product : Not been used yet need to arrange joiner but packaging all very secure no damage

Trend Oak Grey

Service:++
Product:+

Amazing customer service

Kronotex Trend Oak Dark

Service:++
Product:++

Service rating : Quality service and you actually get to speak to someone on the phone if you have a query
Product : Flooring arrived just as seen

Trend Oak Grey

Service:--
Product:+

We didnt receive our flooring by the date promised

SCOTIA BLACK

Service:++
Product:++

Service rating : first class service
Product : great quality

SCOTIA BEECH

Service:++
Product:++

Service rating : Brilliant service from the team
Product : shopped here many times and never been let down

Canmore Oak

  • Customer also bought: .... :
  • WHITE FOAM (1 MTRS)
Service:++
Product:+

Service rating : quick efficient service
Product : reasonable quality

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