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Service rating : Excellent service. Extremely fast delivery. Would definitely shop here again. Thank you.Product : Looks great and at a very good price.
Service rating : Service was exceptional from everyone involved. would highly recommend these guysProduct : Lovely floor, looks great down
Service rating : Brilliant Staff, Very HelpfulProduct : Love the product and love the longer board.
Service rating : Excellent service. The delivery was super quick and this is the 2nd rime we have bought Oak flooring from Direct Flooring and we are delighted with the service. We do require fitters at some point, so hopefully we can get direct floorings fitters to lay our Oak Flooring when we are ready.Product : We bought the 18mm Engineered flooring online and are really pleased with the quality and the price.
Service rating : Sent 2 emails to try and cancel and received no responseProduct : Not used
On 04-Nov-2015 the supplier responded:
We have tried to contact you on two occasions to let you know we have refunded this order for you as you had stated you were not in the position to take the flooring on site at the moment due to work issues.
We have also sent an email to let you know this had been actioned for you, could you have a look in your spam folder for this as "hotmail" dont like business emails and send them to your junk/spam.
Kind RegardsChris Gallagher
Service rating : ExcellentProduct : Excellent
Service rating : Have yet to receive flooring and have issued two emails to request an estimated delivery without any response.Product : have yet to receive after placing order over 2 weeks ago
Service rating : I put through two separate online orders - one to be collected and one to be delivered and the company telephoned me the next morning to say they would group both together and deliver both two days later, so very impressive service.Product : Half of this was put down today and it's absolutely lovely - really different from anything else I've seen. The quality seems really good too.
Good service but was supposed to get a phone call to arrange delivery, only got phone call when delivery driver was at my door, had to come away from work.
Service rating : N/AProduct : N/A
Service rating : Easy ordering, prompt delivery, reasonable costProduct : Good quality for price
Service rating : Easy to order on line staff at Uddingston were friendly and helpful.Product : Good quality looks just like tile
Service rating : not sure why I have received this feedback request as I haven't heard from direct flooring since I placed my order. There has been no communication from them.Product : Not received order yet so can't rate the product
The delivery was a complete shambles. Phoned Monday 21 and I was at work and was outside my flat. Came on Tuesday and was supposed to give an hours notice and was parking up. Delivery came on a pallet opened the main security door to the block and dumped the delivery. No one could enter the building. I am on the ground floor and asked at least leave it outside my door, No not my job only to drop off. I would of had a Saturday delivery when I could of had help. I am a 4ft 11 woman in her 50's who had to carry the delivery in myself and I also had my 1 year old grandson with me. I am not a weakling or a feeble woman but this was totally unacceptable. I think you need to make it clear to other people that they need to carry the delivery themselves just so that they can have help available if needed.
Service rating : Its a nice change to be treated like a human being when buying over the phone, the care and attention taken with my order was outstanding, all credit to the staff at direct flooringProduct : Great product and a great price
Service rating : Quick Quick Service ,Delivered earlier than expected and was called by the courier prior to deliveryProduct : Stunning floor, love it.
Service rating : Lovely staff as alwaysProduct : Paid a bit more for this but it was well worth it
Service rating : Service at its bestProduct : Compliments my existing skirting
Service rating : Great ServiceProduct : Love this product, I now have this in 3 rooms
Service rating : Ordered online on the Friday said average 3 working days never came to the Thursday night with three damaged boxes ... plus wasn't told that the beading was coming separate from a different courier ...Product : 3 boxes were damaged
Cheap Laminate Flooring UK Specialists @ Direct Flooring