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Service rating : Quality service and you actually get to speak to someone on the phone if you have a queryProduct : Flooring arrived just as seen
We didnt receive our flooring by the date promised
Service rating : first class serviceProduct : great quality
Service rating : Brilliant service from the teamProduct : shopped here many times and never been let down
Service rating : quick efficient serviceProduct : reasonable quality
Unable to deliver as agreed
Item not in stock and despite sending an email to enquire when it will be in, i have had no response
Service rating : Still waiting on part of my order that was not in stock even though i was told it wadProduct : Marks and dents very easily
Bad customer service
Service rating : They left without the receipt of goods signed but delivery was quick and it only took them five mins To Unload 18packs of laminate, one was very slightly damaged on the corner, but that can be a short one!Product : Looks great in the packaging but I've bought it before I get the keys to a new home so not tried it yet!
On 19-Apr-2015 the customer
changed their rating and
Service rating : Ordering was really straightforward, delivery was received when expected. Areally positive experience.Product : Poduct exceeded expectations.
Service rating : Excellent service quality product recommend to everyoneProduct : Easy to fit
Service rating : helped me get the right floor when I had wrong detailsProduct : looks great
Service rating : All good as far as I know but the tradesman picked up the flooring and dealt with the company more than I didProduct : Looks good but already has a few chips with no known cause so I think it will not last long
Service rating : the first time I used floors direct I was a bit concend, but once they showed their profesional aproach to business, I was very happy I chose to buy their products
the floor came strait to our door exelent service.Product : Exelent products, they look fantastic in my home
Service rating : Good service and fast deliveryProduct : Very good quality at low price
Service rating : Used time and time again, a pleasure to deal with every time.
exceptional serviceProduct : Great product as always.
Service rating : I was extremely happy with the underlay and flooring, I even had some left! Fantastic price!Product : Love it! Was so easy to lay and wasn't disappointed with the thickness of it
Service rating : First class service, thank you.Product : We haven't laid the flooring yet but from what we can see of it we are more than happy.
Service rating : Ended up ordering online because of the very bad attitude of the member of staff in store. Only ordered online because we liked that particular flooring or would have gone elsewhere. Unlikely to shop again with the bad customer service, although online experience was good I have to say.Product : Nice flooring, no damaged pieces in packs.
Cheap Laminate Flooring UK Specialists @ Direct Flooring